Contact

Questions about an order, a lamp, shipping, or a return can go to this page. We answer by email.

Email

service@shadeformhome.com

We reply within 2 business days.

Hours

Monday–Friday, 9:00 a.m. to 5:00 p.m. U.S. Eastern Time

Closed Saturday, Sunday, and U.S. federal holidays

Orders placed before 5:00 p.m. ET on a business day are prepared for shipment that day when possible.

What to include

• Order number
• Email used at checkout
• Product name and color
• Photos, if the lamp arrived damaged or is the wrong item

Mailing address

Shadeform

LILY KNOCHEL HJ INC

223 E Main St

Evans City, PA 16033

United States

Email us before you send a return. Do not ship a package here until we approve the return and send instructions.

Store

https://shadeformhome.com

We ship within the United States only.

If your theme has a contact form, set the notification email to service@shadeformhome.com. Form fields: Name, Email, Order number, Message.