Contact information

We are here to help with orders, shipping, returns, and product questions.

Email
service@shadeformhome.com

We reply within 2 business days, Monday through Friday, excluding U.S. federal holidays.

Business hours
Monday–Friday, 9:00 a.m. to 5:00 p.m. U.S. Eastern Time

Orders placed before 5:00 p.m. ET on a business day are prepared for shipment that day when possible.

When you write, please include

• Your order number
• The email used at checkout
• The product name and color
• Photos, if the item arrived damaged or incorrect

Mailing address
Shadeform
LILY KNOCHEL HJ INC
223 E Main St
Evans City, PA 16033
United States

Please email us before sending a return. Do not ship a package to this address until we approve the return and give you instructions.

Website
https://shadeformhome.com

We ship only within the United States.